HOW IT WORKS
How LetAssist Works — From Start to Finish
Your Property. Your Decisions. Our Administrative Support.
Think of LetAssist as your digital letting administration assistant. You remain in control of your property and all letting decisions. LetAssist helps organise essential records, simplify paperwork and support your rental administration.
STEP 1
Finding and Selecting a Tenant
What You Do
- Advertise your property on platforms such as Property24 or Private Property.
- Respond to enquiries and arrange property viewings.
- Screen prospective tenants, verify income and check references.
- Select a suitable applicant and agree on rental terms.
Where LetAssist Comes In
- Once you have identified a prospective tenant, LetAssist helps organise the application process.
- Prepare and send selected documents, such as rental applications, FICA requirements, property condition reports and credit-check consent forms.
- Keep track of documents requested, received and outstanding, reducing the need to search through emails and paperwork.
STEP 2
Preparing for Occupation
What You Do
- Prepare and sign the lease agreement.
- Arrange payment of the deposit and first month's rental.
- Complete the incoming property inspection.
- Record the property's condition, take photographs and hand over keys.
Where LetAssist Comes In
- LetAssist provides a central place to organise important tenancy information, including lease dates, deposit amounts and relevant documents.
- Planned administration tools will help you monitor whether required documents and payments have been recorded.
What You Do
- Collect rent each month.
- Communicate with tenants and attend to maintenance matters.
- Ensure that the terms of the lease are followed.
Where LetAssist Comes In
- Record and monitor monthly rental payments and identify outstanding amounts.
- Keep important tenancy documents together and track lease commencement, expiry and renewal dates.
- Reminders about outstanding documents and approaching deadlines are planned as those features become available.
STEP 4
When Something Requires Attention
What You Do
- Assess missed rental payments, outstanding documents, maintenance issues or breaches of lease.
- Communicate with the tenant and take appropriate action under the lease and South African law.
- Where necessary, issue required notices, allow applicable remedy periods and seek professional legal advice.
Where LetAssist Comes In
- Maintain accurate payment and document records.
- Identify outstanding matters and keep relevant information accessible for follow-up.
- LetAssist does not replace legal advice, issue court orders or provide an automatic eviction service.
STEP 5
Renewing or Ending the Tenancy
What You Do
- Decide whether to renew the lease or bring the tenancy to an end.
- Arrange an outgoing inspection and assess the property's condition.
- Reconcile outstanding amounts and handle the deposit in accordance with applicable law.
Where LetAssist Comes In
- Keep track of lease expiry dates, renewal information and relevant tenancy documents.
- Organised records help you approach renewals and move-outs with better information and less administrative uncertainty.
LetAssist — Letting Simplified
You manage the property. LetAssist helps you manage the paperwork.
Whether you manage one rental property or an entire portfolio, LetAssist aims to make rental administration simpler and easier to oversee.
